311

Dial 311 or our ten-digit number: 412-255-2621
Please note: 311 now utilizes caller ID in our call center. Unless you press *67 before you dial 311, your contact information will be seen by our 311 customer service representatives.

Thank you for visiting our 311 Response Center webpage! We are happy to help with any non-emergency City of Pittsburgh concerns or questions. Requests can be sent anonymously if you do not require a response. Please keep in mind that the more detailed information you can provide, the better we will be able to assist.

All service requests sent with a valid email address will be sent an email response providing your Ticket Number for tracking purposes. Should a service request be generated by your submission, one of our 311 representatives will provide a Service Request ID Number.

Submit A 311 Service Request


last updated: 09/29/2026

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