311

STREET MAINTENANCE

Street Maintenance

Street Maintenance Graphic

Our Mission: The City of Pittsburgh Street Maintenance Bureau takes care of the City's needs in street resurfacing, snow and ice removal, street sweeping, disaster response, and land records to help ensure safe and clean streets in our City.

Potholes

A pothole occurs when there is a small failure in the road surface, and if left unattended, it will start to degrade the road surface.

Pothole patching is a year-round activity which is performed by the Maintenance Divisions. Each of the Area Divisions is responsible for handling all the pothole patching complaints and requests that are received in their respective areas. Each has one or two asphalt crews that perform the work.

Some examples of the work crews perform include:

  • Pothole patching.
  • Roadway gutter installation and/or repair.
  • Windrow installation or repair.
    • A "Windrow" is an asphalt curb placed along the side of the street to aid in drainage.
  • Small intersection installation.
  • Small alley paving
    • Paving of an alleyway or area too narrow for paving equipment.

 

Snow and Ice

If you want to report a street in need of ice or snow removal, please call 24 hours after the snowfall has ended if our trucks have not plowed or salted your street by then. To report an icy roadway, please call 412-255-2621 or contact the 311 Response Center.

Goals

The goal of the snow and ice control program is to keep vehicular traffic moving on Pittsburgh's over 1,200 miles of streets during and following snowstorms. To accomplish this goal, Public Work's fleet is equipped with plows and computerized salt spreaders. The department's personnel are trained in the use of snow removal and salting equipment to ensure high efficiency.

Our goals are:

  • Meet Public Safety Needs: Maintain passable roadways to hospitals, schools, fire and police stations.
  • Commerce: Ensure access to large and small businesses.
  • Convenience: Enable travel along residential streets and alleyways

Snow Shoveling

The City of Pittsburgh is requesting residents' stay informed and help in the following snow removal efforts:

  • Removal of Snow & Ice From Sidewalks
  • Snow should not be shoveled or moved into the roadway.
  • Snow should be shoveled onto lawn areas or close to the curb.
  • In heavy snows, parking spaces should be sacrificed to pile snow.
  • During a snow emergency all road crews work around the clock to clear the roadways as soon as possible.
  • Requests for special plowing/salting can be made for emergency situations.

 

Street Sweeping

Street Sweeping Graphic

In the spring season of each year the Department of Public Works (DPW) starts its Street Sweeping Program. The Program begins April 1 and ends November 30. The schedule is adjustable upon weather conditions.

The goal of the Street Sweeping Program is to clean Pittsburgh's streets on a regular basis, by either machine sweeping, hand cleaning, or flushing.

Schedule

Business Districts are typically cleaned at night. This is to avoid disrupting normal business activity while taking advantage of parking restrictions.

Neighborhood and residential street sweeping begins after 8 am.

Services Provided

The program will have four levels of service:

  • Level 1 - Heavily developed commercial business districts with considerable vehicular and pedestrian traffic.
    • Streets will be swept and flushed at least twice per week.
  • Level 2 -­ Neighborhood business districts and main streets with moderate vehicular and pedestrian traffic.
    • Streets will be swept or flushed once per week.
  • Level 3 - Residential areas with limited throughway and pedestrian traffic.
    • Streets will be swept once or twice per month.
  • Level 4 -­ Neighborhood streets which are used for local purposes only.
    • Streets will be swept or flushed two to four times per year.

Department of Public Works supervisory staff closely monitors the street cleaning program's effectiveness to ensure the maximum amount of service is being rendered, and the goals of the program are being met.

The cooperation and understanding of the residents of Pittsburgh is greatly appreciated and necessary for a successful program.

 

Street Paving

Development of the Annual Paving Program

Every year, the Department of Public Works develops a paving program. This is based on:

  • Data from the City’s Pavement Management System
  • Citizen requests through 311
  • Condition reports from Public Works Street Maintenance Division staff

Preliminary paving projects are shared with local utility companies to avoid conflicts and ensure cooperation.

Annual Paving Program

The Department of Public Works is pleased to share our planned paving projects in an easy-to-navigate Paving Project Viewer. Please note that our paving program may be adjusted as needed throughout the coming season for a number of reasons, including:

  • Unforeseen emergency work that requires us to reallocate resources to a new project
  • Changes to utility company projects that may require us to reschedule a planned project for next season
  • Higher than expected costs for restoration on certain projects may require rescheduling of other planned projects for a future construction season

Click here to view currently planned projects: City of Pittsburgh Paving Projects

For a quick overview of the Paving Project Viewer, please refer to the following Quick Reference Guide: Paving Project Viewer - Quick Reference Guide.

Additional Resources

Disaster Response

The City of Pittsburgh is prone to natural events and disasters, including:

  • Floods
  • Severe winter storms
  • Drought
  • Tornadoes
  • Windstorms
  • Landslides
  • Ground subsidence
  • Rare earthquakes.

During these disasters, Public Works is the response crew for disaster situations.

Our department leaders are certified in emergency preparedness to ensure the best possible response in the event of a disaster.