If a request for information is denied or deemed denied by the City, the requester may appeal the decision to the Pennsylvania Office of Open Records:

Executive Director
Office of Open Records
Commonwealth Keystone Building
400 North Street, 4th Floor
Harrisburg, PA 17120

The appeal must be made within fifteen business days of the City's denial or deemed denial, and must set forth the grounds on which the requester believes that the record is a public record, and the grounds for the denial by the City.

The Pennsylvania Office of Open Records will assign an appeals officer to the case, and the appeals officer will issue a decision within thirty days of the receipt of the appeal. The decision of the appeals officer may be appealed to the Allegheny County Court of Common Pleas.



The phone lines within the City of Pittsburgh's real estate division are not working due to a mechanical malfunction. Please use the email address RealEstateTaxInfo@pittsburghpa.gov if you need to contact the real estate division for any reason. If email is unavailable to you, please call 412-255-2786 and leave a voicemail. The real estate staff will return all calls as quickly as possible. Thank you.