OUR MISSION

Our Mission

Our mission is to provide a better quality of living to the residents of the City of Pittsburgh by increasing safety in the built environment. Director Maura Kennedy has been leading PLI since 2013. Throughout her tenure, she has commissioned technological advancements to increase efficiency and improve the customer experience to better serve our residents.

Organizational Structure

PLI is organized into 3 distinct divsions:Construction, Operations, and Adminstrative and Licensing. View our organizational chart here.

  1. The Construction Division is responsible for reviewing and inspecting building permits. Staff duties include reviewing plans and permit applications, inspecting issued building permits and responding to constituent complaints related to issued permits or building without a permit.
  2. The Operations Divsion is responsbile for all property maintenance of existing buildings. Staff duties include responding to constituent requests related to property maintenance and structural deficiencies, condemnations, City-funded demolitions, and license-related inspections.
  3. The Adminstration and Licensing Division is responsible for the everday functions of the office. Staff duties include operating the applications counter, answering general inquiries, managing records, finance and accounting, community engagement, social media, technology improvements and adminstering business licenses. 

Please explore our site to experience all of our changes first hand including accepting credit cards as a form of payment, monthly newsletters and community forums, publically available data, tracking building permits and code violations online, permit application checklists and bulletins, and so much more!

If you have any questions, or would like to speak with someone in person, please call 412-255-2175. For the most up-to-date information about PLI, check out our Community Resources page.