Our Mission

Our mission is to provide a better quality of living to the residents of the City of Pittsburgh. Director Maura Kennedy has been leading PLI since 2013. Throughout her tenure, she has commissioned technological advancements to increase efficiency and improve the customer experience to better serve our residents.

Please explore our site to experience the changes first hand including accepting credit cards as a form of payment, monthly newsletters and community forums, publically available data, tracking building permits and code violations online, permit application checklists and bulletins, and so much more!

If you have any questions, or would like to speak with someone in person, please call 412-255-2175. For the most up-to-date information about PLI, check out our Community Resources page.


  • For questions on permit status, licensing status, occupancy request/ copies, code violations, specific property related question, ONBASE documents; please contact our file room staff members via email at: plirecords@pittsburghpa.gov or phone at: 412-255-2175.
  • For questions on permit requirements, permit applications, inspections holds, NSF check on active records, license applications or new license inspection; please contact our Application Technicians at pliapptech@pittsburghpa.gov or 412-255-2175.
  • For questions regarding City Funded demolitions or condemnations, contact our demolition division at 412.255.8876.
  • For “Right to Know” request information or community outreach please contact Julie Reiland: julianne.reiland@pittsburghpa.gov