It's Customer Service Week! 311 is committed to providing customer satisfaction and we appreciate all of our customers! If there is a particular City of Pittsburgh employee or department that has demonstrated their commitment to customer satisfaction,please be sure to let us know by calling 311,submitting the below web submission form or "Tweeting" to @PGH311
Thank you for visiting our 311 Response Center webpage! We are happy to help with any non-emergency City of Pittsburgh concerns or questions. Requests can be sent anonymously if you do not require a response. Please keep in mind that the more detailed information you can provide, the better we will be able to assist.
All service requests sent with a valid email address will be sent an email response providing your Ticket Number for tracking purposes. Should a service request be generated by your submission, one of our 311 representatives will provide a Service Request ID Number.
If desired, you may use the map below to pinpoint an incident location.
After your initial submission, you will be given an opportunity to upload an incident image (<5mb).
We welcome your feedback regarding our website here.