Thank you for visiting our 311 Response Center webpage! We are happy to help with any non-emergency City of Pittsburgh concerns or questions. Requests can be sent anonymously if you do not require a response. Please keep in mind that the more detailed information you can provide, the better we will be able to assist.
All service requests sent with a valid email address will be sent an email response providing your Ticket Number for tracking purposes. Should a service request be generated by your submission, one of our 311 representatives will provide a Service Request ID Number.
Beginning April 3, 2020, the City-County Building will be lit to recognize Pittsburgh's first responders in the Department of Public Safety. Beginning at sunset, it will rotate through colors representing the Bureau of Police, Bureau of Fire, Bureau of Emergency Medical Services, & healthcare workers across our city.
For questions about the lighting at the City-County Building, please reach out to the Office of the Mayor.
Please check here for the latest alerts on the COVID-19 virus.