Innovation & Performance Management

To contact us, please call (412) 255-2152 during our office hours: Monday-Friday, 8:00 a.m. - 4:00 p.m. or Tweet Us: @PGHIP

All calls to 311 are answered by a live operator from 8:00 a.m. - 6:00 p.m., Monday through Friday.

Department Leadership

Heidi NormanHeidi Norman
Director of Innovation & Performance
heidi.norman@pittsburghpa.gov

Sylvia HarrisSylvia Harris
CISO Assistant Director, Security
sylvia.harris@pittsburghpa.gov

Gwen MoorerGwen Moorer
Assistant Director, Business Technology
gwen.moorer@pittsburghpa.gov

Jacque RowdenJacque Rowden
Assistant Director, IT Operations
jacque.rowden@pittsburghpa.gov

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