One Stop PGH

The OneStopPGH system is residents’ one-stop shop to apply for, pay for, and obtain:

• Business and Trade Licenses
• Development, Right-of-Way, and Fire Code Permits
• Planning Applications (Lot Consolidations/Subdivisions, Pre-Application Meetings, and Property Certifications)

OneStopPGH is a collaborative effort of the Departments of City Planning (DCP), Mobility and Infrastructure (DOMI), and Permits, Licenses, and Inspections (PLI), and the Pittsburgh Bureau of Fire (PBF).

If these are not the permits you're looking for, try these:

• City of Pittsburgh Office of Film and Event Management for Special Events Permits
  Email: ofem@pittsburghpa.gov
• Recreation & Events - Park Permits for shelter and pavilion rentals or sports field rentals
  Email: dpwfields&parkshelters@pittsburghpa.gov

Online Services

The OneStopPGH Portal is residents’ one-stop shop for on-line services. Create an account, apply online, and manage your applications at:

OneStopPGH

In Person Services

Our in-person counter at 412 Boulevard of the Allies opens on November 18, 2024! The OneStopPGH counter is residents’ one-stop shop for in-person services. Staff from DCP, DOMI, and PLI are available to assist applicants and answer questions.

Please click here to make an appointment to visit the in-person OneStopPGH counter:

Counter Appointments

Helpful OneStopPGH counter tips:

• Sign-up to enter the service queue or check-in for an appoint upon arriving.
• Hard copy submission standards accept documents up to 11” x 17” in size.
• Credit card, check, and money order payments are accepted. Cash payments are not accepted.
• Please refrain from cell phone use while at the counter to enable staff to focus on providing excellent customer service.
• OneStopPGH staff are committed to treating customers with dignity and respect to enable safe and productive customer service. We will not tolerate customers who fail to treat staff with the same dignity and respect.

Customer Service

OneStopPGH in-person and remote customer service hours are Monday - Friday from 9 am to 3 pm

OneStopPGH in-person and remote customer service is unavailable on the following holidays: New Years Day, Martin Luther King Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day After Thanksgiving, and Christmas Day. Modified customer service hours may occur the day before a holiday.

Remote customer service is available via:

• Live Text Chat in the OneStopPGH portal
• Phone at 412-255-2175
• Email at pliapptech@pittsburghpa.gov, zoning@pittsburghpa.gov, and domipermits@pittsburghpa.gov

last updated: 23/04/2025