Contacting 311
Service Requests can be submitted by calling 311 or using any of the following methods.
Online 311 Request Form
Submit A Service Request
Email
PGH311@pittsburghpa.gov
By Phone
All calls to 311 are answered by a live operator from 8:00 a.m. to 6:00 p.m., Monday through Friday. In the City of Pittsburgh, dial 3-1-1. Outside of Pittsburgh, call 412-255-2621.
PGH311 Mobile App
311 TeleTypeWriter
412-255-8647
Should I call 311 or 911?
last updated: 04/04/2025