Contacting 311

Service Requests can be submitted by calling 311 or using any of the following methods.

Online 311 Request Form

Submit A Service Request

Email

PGH311@pittsburghpa.gov

By Phone

All calls to 311 are answered by a live operator from 8:00 a.m. to 6:00 p.m., Monday through Friday. In the City of Pittsburgh, dial 3-1-1. Outside of Pittsburgh, call 412-255-2621.

PGH311 Mobile App

311 TeleTypeWriter

412-255-8647

 

Should I call 311 or 911?

     

last updated: 04/04/2025