So far in 2022, the City has received 56,562 requests, a 29.52% increase in 311 requests from this point in 2021.
The City has received 285 different types of 311 requests so far this year.
The City has closed 41,787 requests made to 311 this year, representing 73.88% of requests received this year.
14,777 requests have been made through the city's website (pittsburghpa.gov), 26.13% of requests made in 2022.
3,430 requests have been made through the myBurgh App, 6.06% of requests made in 2022.
912 requests have been made through Twitter, 1.61% of requests made in 2022.
36,042 requests have been made through Call Center, 63.72% of requests made in 2022.