So far in 2022, the City has received 5,963 requests, a 187.65% increase in 311 requests from this point in 2021.
The City has received 204 different types of 311 requests so far this year.
The City has closed 2,181 requests made to 311 this year, representing 36.58% of requests received this year.
|Top Fifty 311 Request Types||2022||2021||% Changes from 2021 to 2022|
|Missed Trash Pickup||330||176||87.50%|
|Missed Recycling Pickup||179||65||175.38%|
|Abandoned Vehicle (on street)||91||137||-33.58%|
|Street Light - Repair||71||73||-2.74%|
|Blue Bin Containers||63||12||425.00%|
|Early Set Out||43||28||53.57%|
|SPIN (Stand Up) Scooters||43||-new-|
|Sidewalk Ice or Litter||34||7||385.71%|
|Water Main Break||30||19||57.89%|
|Building Without a Permit||27||30||-10.00%|
|Public Works Department||24||4||500.00%|
|Replace/Repair a Sign||21||60||-65.00%|
|Catch Basin, Clogged||19||11||72.73%|
|Request New Sign||15||6||150.00%|
|Utility Cut - Other||14||10||40.00%|
|Thank You - Police||13||0||INF%|
|Thank you - DPW||13||3||333.33%|
|Dumping, Private Property||12||32||-62.50%|
|Blocked or Closed Sidewalks||12||7||71.43%|
|Traffic or Pedestrian Signal, Repair||11||8||37.50%|
|Boat/Trailer on Street||11||17||-35.29%|
|Americans with Disabilities||11||0||INF%|
|Pruning (city tree)||11||14||-21.43%|
1,810 requests have been made through the city's website (pittsburghpa.gov), 30.35% of requests made in 2022.
345 requests have been made through the myBurgh App, 5.79% of requests made in 2022.
94 requests have been made through Twitter, 1.58% of requests made in 2022.
3,617 requests have been made through Call Center, 60.66% of requests made in 2022.