City of Pittsburgh Notice Under the Americans with Disabilities Act

Website Accessibility

Website Accessibility applies to all new, updated, and existing City of Pittsburgh web pages in addition to all web content produced or updated by the City. This applies to all website content managed by City agencies, departments, offices or external service providers.

The City of Pittsburgh is committed to ensuring the accessibility of our website for all people, regardless of their ability. The City does not discriminate against individuals with disabilities on the basis of disability in its services, programs, or activities. If you are experiencing an accessibility barrier and you would like to request an accommodation, please contact the City ADA Coordinator

General Administration of Website ADA Compatibility

  1. This City Website Accessibility document will be posted on the City website in an easily identifiable location for public review and comment.
  2. The overall responsibility for the operational compliance of Website Accessibility will lie with the ADA Coordinator in conjunction with the Department of Innovation and Performance. The responsibilities will include, but are not limited to:
    • Providing oversight of content posted on the City website.
    • Ensuring compliance with ADA standards of all additions/revisions of content including icons to ensure consistent applications. With respect to this, the City may opt to use a publicly recognized website accessibility compliance tool.
    • Ensuring the Accessibility Statement includes contact information to report challenges to the format or to request accessible services and information.
    • Informing administrative personnel when content is not congruent and coordinating appropriate actions.

Accessibility Design Guidelines

To address aspects of the salient issues identified by the Federal Department of Justice (DOJ), procedures have been developed according to the Web Content Accessibility Guidelines (WCAG 2.0), which are developed by the World Wide Web Consortium.

In accordance with WCAG 2.0 guidelines, The City seeks to ensure that its website content is:

  1. Perceivable
    • Provides text alternatives for non-text content.
    • Provides captions and other alternatives for multimedia.
    • Creates content that can be presented in different ways, including by assistive technologies, without losing meaning.
    • Makes it easier for users to see and hear content.
  2. Operable
    • Makes all functionality available from a keyboard.
    • Gives users enough time to read and use content.
    • Does not use content that causes seizures.
    • Helps users navigate and find content.
  3. Understandable
    • Makes text readable and understandable.
    • Makes content appear and operate in predictable ways.
    • Helps users avoid and correct mistakes.
  4. Robust
    • Maximizes compatibility with current and future user tools.


Monitoring and Review Process

The City’s websites will be reviewed on an ongoing basis.

Please direct any questions about Website Accessibility to:

City of Pittsburgh ADA Coordinator
200 Ross St, 4th Floor
Pittsburgh, PA 15219