Innovation & Performance Management
To contact us, please call (412) 255-2152 during our office hours: Monday-Friday, 8:00 a.m. - 4:00 p.m. or Tweet Us: @PGHIP
All calls to 311 are answered by a live operator from 8:00 a.m. - 6:00 p.m., Monday through Friday.
Department Leadership
Heidi Norman
Director of Innovation & Performance
heidi.norman@pittsburghpa.gov
Sylvia Harris
CISO Assistant Director, Security
sylvia.harris@pittsburghpa.gov
Gwen Moorer
Assistant Director, Business Technology
gwen.moorer@pittsburghpa.gov
Jacque Rowden
Assistant Director, IT Operations
jacque.rowden@pittsburghpa.gov
Alex Nunley
Senior Manager, Technical Infrastructure
alex.nunley@pittsburghpa.gov
Cherin Abdelsamie
Senior Manger, Applications
cherin.abdelsamie@pittsburghpa.gov
Zoe Burns
Senior Manger, Service Desk & Devices
zoe.burns@pittsburghpa.gov
