INNOVATION & PERFORMANCE

OneStopPGH - Skip the Trip Downtown, Do It All Online!

Skip the Trip!

You have heard the adage before: time is money. And until recently, contractors, architects, and developers, alike, had no option but to travel Downtown to submit paperwork, pay fees, and apply for permits.

Then, in 2019, Mayor Peduto announced OneStopPGH: a website where residents can apply, pay for, and receive business licenses and permits, upload development plans, and track violation notices. Now you can navigate the development process from home, work, or on the go. Led by our team, this multi-year, multi-million dollar project has modernized the way the City of Pittsburgh conducts business.

Services provided by the Departments of City Planning; Mobility & Infrastructure; and Permits, Licensees, and Inspections are now online, with more services coming in the future. The impact is saving time for customers and increasing revenue for the City of Pittsburgh.

For information on the four phases, timeline, and other resources please visit the OneStopPGH information website.

 

Value Created by the Tech Refresh Program

  •  Reduced Stress
  •  Increased Convenience
  •  Reduced Cost
  •  Saved Time

 

How Has OneStopPGH Impacted You?


The overall benefit of transparency of PLI processes on the construction end has been highly beneficial in terms of the public (contractors, license holders, and applicants) as it holds PLI more accountable in recording inspections properly and being prompt in confirming customer requests for inspections. With better records, construction projects can progress with confidence that the work is compliant with the issued permit's work scopes per the UCC.

-Kurt Schaefers, Construction Inspection Supervisor, PLI


It exists! I love the online option. - For the most part, it is excellent and the PLI responses to any questions have been immediate, thorough, and very kind. Keep up the progress and thank you to the PLI team for all your help and patience with all my questions!

-HVAC Trade License Holder


One main thing I would say is positive is that the process takes less time overall. Submitting online is quicker than physically coming in with drawings, then having to come back with revisions, then again to pick up permits and drawings.

-Marsha Lash, Application Technician, PLI