Station Alerting - Making Life Easier for First Responders

Studies have shown that over the course of a career, first responders can develop a range of health issues from constantly being on edge, wondering if the next call to service will be theirs.

The Purvis ‘Station Alerting’ System was a collaborative effort that spanned multiple departments across the City government. The Pittsburgh Bureaus of Fire and Emergency Medical Services (EMS) worked hand-in-hand with the Department of Innovation and Performance in a lengthy and comprehensive process to design and deliver a much-needed piece of technology for some of the City’s most dedicated public servants.

When activated, the new system uses a series of audio and visual cues and provides First Responders in both Fire and EMS with streamlined incident dispatch information. Each station is now equipped with interactive touch screens, scrolling reader boards, and incident displays to ensure that crews have the most accurate intelligence about the situation they’re about to enter.

Another benefit to Bureau personnel is a less hectic station. There are hundreds of emergency dispatches sent to 30 Firehouses and 14 EMS stations on a daily basis. Previously, crews sat on edge 24 hours a day, 7 days a week, trying to filter through radio traffic that often had little or no impact on their area of responsibility. Purvis’ system delivers only relevant information to those who are tasked with a response.

Technology and teamwork have allowed this system to become a reality in local government. Station Alerting will decrease dispatch times and, most importantly, increase the immediate and long term health and wellness of our First Responders.


How Has the Purvis Station Alert System Impacted You?

The ability to have clear and concise information delivered with several different methods and at multiple locations throughout the stations allows for a better-informed responder! Fire and EMS personnel can hone in on the call type and response details while preparing to leave the station. This enhances decision-making processes when arriving on-scene when seconds count!"

- Lieutenant Dan Doyle, Engine Co. 10/D, Pittsburgh Bureau of Fire

Not only will it be more efficient as far as getting us out of the station… we get out of the station with more information."

- Chief Darryl Jones, Pittsburgh Bureau of Fire