Disability Service Facilitator Program
Disability Service Facilitators (DSFs) are City staff members appointed to serve as liaisons between their departments and people with disabilities in order to increase efficiency and quality of services and help the City comply with the ADA.
The City of Pittsburgh is committed to eliminating barriers for individuals with disabilities and promoting equitable access to its services and programs. In addition to the City’s ADA Coordinator, Disability Service Facilitators will increase comprehensive support for people with disabilities by making systemic changes to service.
Each Director has selected a permanent staff member to help oversee their department’s ADA compliance. This staff member will understand how the ADA works in their department, oversee resolution of potential issues, and influence front-line practices as they relate to ADA compliance.
- The responsibilities of Disability Service Facilitators will include:
- Act as a liaison between the department and the ADA Coordinator
- Possess an understanding of how the ADA interfaces with their department
- Advise department director and ADA Coordinator of ADA policy, protocol, implementation, and related accessibility issues
- Work with department and ADA Coordinator to develop action plans to resolve areas of noncompliance and increase equitable delivery of services
- Serve as point person for implementation of their department’s accessibility measures
- Attend City-County Task Force on Disabilities meetings as necessary
- Attend online or in-person trainings on ADA compliance
Disability Service Facilitators
Department of Mobility and Infrastructure
Tobias Raether
Equitable Mobility Policy Analyst
tobias.raether@pittsburghpa.gov
Doneisha Myers
Clerical Assistant
doneisha.myers@pittsburghpa.gov
Department of Public Works
Marcelle Newman
Assistant Director
marcelle.newman@pittsburghpa.gov
(412) 255-2488
Human Resources and Civil Service
Charlene Holder
HR Manager
charlene.holder@pittsburghpa.gov
(412) 255-2708
Pittsburgh Commission on Human Relations
Rachel Shepard
Fiscal and Contracting Coordinator
rachel.shepherd@pittsburghpa.gov
(412) 417-0823
Public Safety
Jonathan Furman
Park Ranger
jonathan.furman@pittsburghpa.gov
(412) 605-8527
Emergency Medical Services
Mark Larkin
District Chief
mark.larkin@pittsburghpa.gov
(412) 485-8577
Police Department
Officer Matthew Schlick
Police Officer
matthew.schlick@pittsburghpa.gov
(412) 422-6520
Julie Stoops
Police Lieutenant
julie.stoops@pittsburghpa.gov
(412) 488-8326
Fire Department
Lisa Epps-Cuda
Fire Inspector & Fire Prevention Officer
lisa.epps-cuda@pittsburghpa.gov
(412) 255-2866
Mayor's Office
currently vacant
Parks and Recreation
Chip Gaul
Project Manager
chip.gaul@pittsburghpa.gov
(412) 255-2237
Edward Ulrich
Recreation Leader
Edward.Ulrich@pittsburghpa.gov
Permits, Licenses, and Inspections
Monica Bender
Assistant Director, Licensing and Administration
monica.bender@pittsburghpa.gov
(412) 255-2175
Innovation and Performance
Wendy Urbanik
Manager, 311
wendy.urbanic@pittsburghpa.gov
(412) 255-4784
Smyth Welton
Manager, Communications Services
smyth.welton@pittsburghpa.gov
(412) 255-2171
Office of Community Health and Safety
currently vacant
Office of Management and Budget
Sheri Rolewski
Budget Analyst - Operating
sheri.rolewski@pittsburghpa.gov
(412) 255-8923
Sports & Exhibition Authority Facilities
Bill Williams
Facilities Director
bwilliams@pgh-sea.com
(412) 393-0200
Finance
Deborah Gmys
Assistant Real Estate Manager
deborah.gmys@pittsburghpa.gov
(412) 255-8643
Special Events
Logan O'Hara
logan.ohara@pittsburghpa.gov
(412) 239-4230
Law Department
Currently Vacant
