The Office of Victim Assistance Services

Main Line:




Dial 911


Office Hours:

Monday - Friday, 9 a.m. – 5 p.m. (If after hours, please leave a voicemail and your call will be returned the next business day, or call one of the listed hotlines below for immediate service)


Victim Assistance Coordinator:

Alexandra Abboud, LSW (


Statement of Purpose:

Victims Assistance was developed in 2017 to respond to the biopsychosocial needs of individuals who have been victimized in the City of Pittsburgh. In order to achieve this, crisis intervention, referrals, information and advocacy will be provided. In addition to these primary responsibilities, Victims Assistance will provide support within the Public Safety Department and the community to support the city's most vulnerable populations. The purpose of the office in the City of Pittsburgh is to ensure crime victims have equitable access to information and resources in their community.    



It is the mission of the City of Pittsburgh Victim Services to provide comfort and guidance to the members of our community that have fallen victim to crime.  



To be an integrated and trusted entity of the City of Pittsburgh’s Public Safety Department. 


Guiding Values:

  • Dignity and Worth of Person  
  • Importance of human relationships  
  • Competence  
  • Integrity  
  • Professional and social responsibility  
  • Concern for welfare of others  



  • Follow-up support and advocacy
  • Crisis counseling and intervention
  • Information and referral
  • Safety planning
  • Social service assessment and planning
  • Criminal justice support and advocacy
  • Community outreach


Your Rights as a Victim:

Pennsylvania Victims of Crime Services: 


Pittsburgh hotlines for Victims of Crime- 24/7:

Center for Victims, 1-866-644-2882
Women's Center and Shelter of Greater Pittsburgh, 412-687-8005
Pittsburgh Action Against Rape, 1-866-363-7273