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What is the Snow Angels Program?

Neighbors helping neighbors shovel and salt their property in winter!

Snow-covered sidewalks can be hazardous for everyone. The City of Pittsburgh’s Snow Angels Program pairs older residents and residents with disabilities with nearby neighbors who volunteer to assist them with snow removal on their sidewalks and walkways.

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Along with fostering stronger community relationships and relieving some of the stress that comes from a snowfall or freeze, Snow Angels make our sidewalks safer for those who are outside during the winter weather – like postal carriers, firefighters, police officers, and other neighbors.

Volunteer as a Pittsburgh Snow Angel

Because helping your neighbors is SNOW much fun!

You can sign up online to offer help as a volunteer. The Snow Angels Program will work to pair you with a nearby neighbor. We will be in touch when you have been matched with a neighbor in need.

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Things to Know about Signing Up to Volunteer as a Snow Angel:

  • You will be assigned to a neighbor in need who lives no more than a 10-minute walk from your address.
  • We will contact you via email with confirmation details when you have been assigned a neighbor.
  • You may not be assigned to help a neighbor immediately. Neighbors request help throughout the winter season. You may be assigned immediately, a few weeks after you sign up, or later during the winter.
  • Your assignment depends on if there is a neighbor who needs help near you. If none of your neighbors sign up, we may not be able to assign you. Either way, we will keep in touch regularly!
  • Once assigned, you can opt-in to receive text message reminders when a snow event is forecasted.
  • We ask that you help out your neighbor as soon as you are able and within 24-hours of the end of a snow event.
  • Sometimes more than one neighbor who needs help live in the same block. If you’re willing to help shovel and salt for more than one neighbor, please let us know on your registration form.
  • Neighbors are expected to have a snow shovel and salt available for their Snow Angel. In rare instances that they are unable to provide these tools, we will notify you via email.

Request Help from a Snow Angel

If you’d like a neighbor to come help break the ice!

Here are the requirements neighbors must meet to request a Snow Angel:

  • Be at least 60 years old or have a physical disability
  • Live within the City of Pittsburgh Limit? Click here to find out if you live within the City's limits.
  • Do not have resources (financial or family/friends nearby) to assist with snow removal
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Things to Know When You Sign Up to Request Help:

  • You are not guaranteed assistance. Service depends on if there’s a Snow Angel who has signed up near you. Our staff works closely with the community to do the best volunteer recruitment and outreach we can, but we cannot guarantee that you will be matched.
  • If you are matched with a volunteer, we will notify you by email or phone call. Registration is on a rolling basis, so a Snow Angel may be available later in the season. We will call you when you have a match.
  • You may not receive immediate help during a snowfall. Please give your volunteer a reasonable amount of time to assist you - we recommend allowing 24-hours after a snow event concludes. Your Snow Angel may have work, family, or personal matters that prevent them from immediately shoveling and salting your sidewalk or walkway.
  • You should have a shovel and salt available located outside of your house for your volunteer to use. You should not have to be home when a volunteer arrives to help.
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To Sign Up:

  • Call 311 (412-255-2621)
  • Complete the ONLINE REQUEST FORM below:

Have Questions?

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For questions regarding Pittsburgh Snow Angels please email us at:

Snow Angels is a City of Pittsburgh Department of Public Works Program
414 Grant Street, 5th Floor
Pittsburgh, PA 15219